Good early morning, Several of you have got been asking about specific areas of our Casino Operations and King of Clubs Players’ Club card during our temporary, required closure. We was thinking We would personally tell everyone else that which we understand at this time. Bear in mind our company is looking forward to additional information from our Governor on precisely whenever we shall be reopening. Please stay associated with us on Facebook and/or our site. Many thanks once again for your continued words of support and encouragement. Remain secure and safe, Matt
Q1: Can we cash down potato potato potato chips, gaming vouchers, pay casino markers or always check my safety deposit field? A1: Yes, our Main Casino Cage continues to be available during our short-term closing: Monday through Friday, 9AM – 5PM until further notice.
Q2: let’s say my video slot money out voucher expires and I also reside away from city? A2: Our company is expanding the termination date for video slot money out vouchers for a couple of months from their present termination times, provided that the voucher termination date does occur on or before April 30, 2020. If our date that is reopening occurs in might, we are expanding this termination date, too.
Q3: How can I manage to access my win/loss statements? A3: You may continue steadily to recover your win/loss statements by calling our King of Clubs Player’s Club at 1-800-227-3849 Ext. 5210 or Ext. 5211.
Q4: Are your April casino promotions and unique events cancelled? If that’s the case, will they be being rescheduled? A4: All March and April casino promotions, unique activities and DCT entertainment are terminated or postponed in this short-term closing duration. As of this moment, we anticipate the Riverside turn to reopen the conclusion of April or starting of might. Extra updates regarding promotions, events and entertainment will be available via Facebook, our website and email where applicable april.
Q5: What occurs to my King of Clubs Players’ Club Card during short-term closing? A5: Your King of Clubs Players’ Card will stay active as well as your present tier status plus points is going to be kept in your bank account. Points & Tier will not expire during our closing. Our company is getting ready to announce just just just how tier status and renewal will stay as a result of short-term closure; almost certainly will undoubtedly be prorated. More details in the future.
Q6: What takes place to my hotel and casino provides while you’re shut? Am I going to get brand brand new offers once you’re again that is open? A6: Any gaming offers or invites that have expired will never be reloaded. But, brand brand new provides and invitations will undoubtedly be available centered on casino play ahead of our short-term closure and sent down ideally before we resume company. The very fact we have been closed will not impact your future offers based on play.
A Riverside Resort Modify concerning COVID-19 from Matt Laughlin
Good morning Riverside Resort Relatives And Buddies,
It’s with heavy heart we declare the closing of our gorgeous resort for 1 month beginning today, March 18, 2020, at noon to comply with Governor Sisolak’s purchase.
The security and wellbeing of you, our communities and associates have been and keep on being our priority that is highest. We are going to simply just just take these thirty days to profoundly sanitize every area and policy for a brand new and improved Riverside Resort.
- Riverside Resort RV Park
- Principal Cage, daily 9AM – 5PM (reason for ticket/chip redemption, marker re re payments plus usage of security deposit bins)
- U.S. Postoffice (situated within Riverside)
I wish to actually thank my workers and co-workers because of their dedication and hard-work of these attempting times. A number one priority as a team, we pulled together to make safety and sanitation. They did a job that is amazing and my grandfather and I also couldn’t become more proud.
I might additionally want to thank our loyal visitors who’ve been the essential supportive once we worked through numerous procedural updates. Your caring nature has reminded my grandfather and me the main reason our company is in hospitality and activity into the first place.
Each one of you indicates Riverside Pride and we greatly be thankful.
The Riverside Resort are going to be open in 1 month or Governor that is however long Sisolak. Please stick to us on Facebook to learn through to exciting updates and renovations.
Many thanks again, and please be strong and stay safe,
Matt Laughlin, COO Riverside resort Hotel & Casino
Laughlin’s first resort and casino.
The Riverside Resort is found regarding the banks associated with the gorgeous Colorado River. Owned and operated by Don Laughlin along with his household, visitors will see number of enjoyable tasks while staying in Laughlin’s family-friendly resort. Enjoy Nevada-style video video gaming action and activity twenty-four hours a day in a relaxed, small-town environment.